Just like a wap brings a knife to a gun fight
I’m sitting in on my couch watching The Untouchables and I’m touched by how awesome the movie is. I’m Pretty sure that one of my kids is going to get the name Jimmy after Sean Connery’s character Jimmy Malone. He’s just so cool in the movie.
The fact that I’m watching this glorious movie in blu ray high definition on my 120 Hz motion enhanced TV some how is able to raise the complete awesomeness of this movie even higher.
At The Counter
So let me start this ridiculous story that i’m about to tell you by saying that if you have never work in retail you have with out a Shadow of a doubt been a huge jerk to someone in a store. And more than likely while thinking you were totally in the right even though you were totally not, and were thought of as a totally tool to every employee who you were dealing with. So next time you are in a store and you have an issue remeber that the person behind the counter is acually a person and chances are that you are totally wrong and are acting like a big idiot. So do your self and the people you are dealing with a faver and calm the french toast down!
Anyway now that i got that out of the way i can get onto my story. I was at work just a couple of days ago and i was standing behind the customer service counter because i’m a CSA ( customer service associate) and this guy comes up to the counter with nothing in his hand and this look on his face that looks like i’ve already help him and i know now exactly what he wants. So i ask politley, ” what can i do for you?” While thinking man this is probably not coing to go well. The guys responce is, “i need a set of those Sony speakes you got back there that are like $59.99.” now if you havn’t noticed this statement lack so WAY TO MUCH info for me to help him get what he wants. So i begin to ask questions trying to find out where he found these speakers and who i could get to help him get the speakers. now it took me three or four questions to find these things out because of the one or two word answers he was giving me with the attitude like i should be able to read his mind and already know the answers to these questions. So after what pretty much became an interrogation i found out that the speakers where our home theater sound room and that i need to get one of my TV guys to help him get the speakers cause they also deal with our home entertainmnet section. So i tell him that i will call one of my tv guys over so that they can help him get the speakers. now i did this for several reasons.
1. To ensure that he gets the right speakers because i don’t know anything about them
2. The tv guys get gross margin on things like that which helps them get closer to bonusing for that month
3. Because i can’t leave the counter to walk back to the other side of the store with him to get the speakers cause there would be no one to check people out and i would be no help to him.
so he says, “well aren’t i just going to have to come up here to pick the speakers up after i buy them?” I told him that yea they are probably back in the warehouse but that i don’t know much about speakers and the sony ones for $59.99 doesn’t help me know which ones they are. And again i said so let me go get one of my tv guys who know all about the speakers and stuff. But he won’t have any of it. As far as he was concerned his speakers were behind that counter and he was not going to leave where he was standing cause he was as close to them as he could be, and wasn’t going to move. So said phh whatever fine and walked out of the store.
